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Last Updated: November 24, 2018

Welcome to the Bella Agency Privacy Policy section.


Bella Agency takes care of the privacy of its visitors and users and is fully committed to protecting their Personal Information and its fair use in accordance with privacy laws. This section contains information on how we may collect and use personal information, as well as the rights and opportunities associated with such information, which are granted to our visitors and users.


We urge you to read this document and make sure that you fully understand it before visiting our website or using any of our services.


Highlighted terms, the meaning of which is not disclosed in this section, have the meaning attributed to them in the Terms of Use.

1. Please read carefully!

This Bella Agency Privacy Policy (“Privacy Policy”) describes how we may collect and use information related to each of our visitors and users in connection with their access to and use of the Bella website (including www.bella-agency.site and any its subdomains, hereinafter referred to as the “Website”), web applications, mobile applications and related services.


The purpose of this Privacy Policy is to provide you with a clear explanation of when, why, and how we collect and use your personal information, as well as explain your legal rights. This Privacy Policy is not intended to cancel the terms of any agreement that you have with us, or any rights that you may have in accordance with applicable data privacy laws.


Read this document and make sure that you fully understand our policy regarding your personal information before you log in or use any of our Services. If you have read and fully understand this Privacy Policy, but do not agree with it, you should immediately leave this website, application or service and avoid or stop using any of our Services. If you have any questions or concerns regarding this policy, please contact us at info@bella-agency.site.

2. What information do we collect?

We collect two types of information about our Visitors and Users:


Identifiable and non-identifiable information relating to Visitors or Users, which may be available to us or collected automatically through his / her use of the Services (“Anonymous Information”). Such Anonymized Information does not allow us to identify the Visitor or User from whom it was collected. The Anonymous Information collected by us mainly consists of technical or summary information about use, such as views of Visitors and Users and the sequence of clicks when using the Services, heat maps of clicks of the session of using the Website or Services and scrolling of the page, unidentified information relating to the devices of the Visitor or User, operating system, Internet browser, screen resolution, language and keyboard settings, Internet provider, referring pages / exit pages, date and time, etc.


Individual identifying information, namely that information that identifies an individual or may be of a private or delicate nature (“Personal Information”). The personal information we collect mainly consists of contact information (i.e. email address or phone number), payment information (name, physical billing address, payment method and transaction details), detailed information about the work session or use session Services (IP address, geo-location and / or individual device identifier), details regarding user accounts of third-party resources (for example, email or username for Google or Facebook accounts), identification documents provided to us (such as identification personalities, driver’s license, passport or official registration documents of the company), correspondence and any other Personal information provided to us by Visitors and / or Users when they use the www.bella-agency.site website or order Bella services. To avoid double interpretation, any Anonymized information that relates to or is associated with Personal Information is considered by us as Personal Information as long as such an attitude or connection exists.

3. How do we collect such information?

To collect information, we use two main methods:


We collect information obtained from your use of the Services. When you visit or use our Services, including when you view the Website, register a User Account (account), edit your User Section and upload information or other content, and / or download and use any Bella application and / or mobile applications, this information becomes available to us and, as a rule, we will collect, save and record the facts of such use, work sessions and related information, including the use of cookies and other tracking technologies.


We collect information that you provide to us voluntarily. For example, we collect Personal Information that you provide to us during registration; when you subscribe to our Services through third party services such as Facebook or Google; when you make a purchase of our services and / or register domain names; when you provide or download such Personal Information when using our Services; and / or when you contact us directly through any means of communication (for example, through Contact Bella, electronic messages).


We also collect information from third-party sources, as described in the Section below.

4. Why do we collect such information?

  1. To provide and manage the Services;

  2. In order to further develop, customize and improve our Services, based on general or individual preferences, experience of use or difficulties encountered by Visitors and Users;

  3. In order to provide our Users with constant customer assistance and technical support;

  4. In order to be able to contact our Visitors and Users for general or individual notifications related to the Services and advertising messages;

  5. To provide assistance, sponsor support or initiate certain contests, events and promotions, determine the conditions for participation, ensure performance evaluation, contact with winners and award prizes and benefits;

  6. To create aggregate statistical information and other aggregate and / or derivative of Anonymized Information that we or our business partners can use to provide and improve our respective services;

  7. To enhance our ability to protect data and prevent fraud;

  8. To consider job applicants at Bella;

  9. In order to comply with any applicable laws and regulations.

  10. Access to our services is not permitted for persons under the age of 18 years. No one under the age of 18 should provide us with personal information through any of our Services. We do not specifically collect personal information from persons under 18 years of age. Parents and guardians should constantly monitor their children's related activities.

5. Where do we store your information?

5.1 Personal information of Bella Visitors, Bella Users may be stored, processed and stored by Bella Agency LLC and other jurisdictions as required for the proper provision of our Services and / or as may be required by law.

Information about applicants for work at Bella will be stored, processed and stored by Bella Agency LLC, in the place (s) where the application was submitted for work, and, if necessary, in a secure cloud storage provided by our Service Providers.

Bella Agency is based in the United States and Ukraine, which the European Commission considers capable of offering an adequate level of protection of Personal Information to residents of countries of the European Union member states.

5.2 Obligations to localize data: If you live in a jurisdiction that imposes an obligation to “localize data” or “residency of information” (that is, requires the personal information of its residents to be contained within the territorial boundaries of this jurisdiction), and this fact will attract our attention , then we can ensure the storage of your Personal Information within such territorial boundaries if such a legal obligation is imposed on us.

You acknowledge and agree that by doing so, we may continue to collect, store and use your Personal Information elsewhere.

6. Applications for work in Bella

Bella invites all eligible candidates to apply for any of the open vacancies published at https://www.bella-agency.site/jobs by sending us their contact details and CV (“Applicant Data”) through the appropriate Application Form for A vacancy on our Website or through other channels that we provide. We understand that the confidentiality and keeping the information provided to us secret is crucial for our Applicants, and we strive to ensure the confidentiality of Applicants Data and use them exclusively for internal recruitment purposes (including for identifying Applicants, evaluating their Data, and making decisions about hiring and managing staff, as well as for contacting applicants by telephone or in writing).

Please note that Bella will keep on file Applicant Data provided to us for more than two years after the vacancy has been filled or closed. This is done so that we can review their candidacies for other vacancies and opportunities at Bella; so that we can use the Applicants Data as a model for future applications made by them; and, if the Applicant is hired, for other managerial and business purposes in connection with his / her work at Bella.

If you have previously provided your Bella Applicant Data and currently want to access, update or delete it from the Bella system, please contact us at info@bella-agency.site.

7. Exchange of Personal Information with Third Parties

Bella may transfer your Personal Information to third parties (or otherwise provide them with access to it) only in the following manner:

7.1 Third Party Services:

Bella has partnerships with a number of Service Providers whose services and solutions complement, facilitate and improve the Services we provide. They include hosting and services for server co-location, communication and content delivery (and distribution) network (CDNs), data protection and cybersecurity services, billing and payment processing services, domain name registrars, fraud detection and prevention, web analytics, email distribution and monitoring services, recording of work sessions and remote access services, performance measurement and data optimization services, marketing services, content providers and our legal and financial consultants (collectively, "Service Providers (s)).

Such Service Providers may receive or otherwise have access to the Personal Information of our Visitors and Users, in full or in part, depending on the role and goals of each Service Provider in the process of promoting and improving our Services and business; in addition, they may use the information received only for the indicated purposes. Please note that despite the fact that our Services may contain links to other websites or services, we are not responsible for the privacy policies of such websites or services. We encourage you to read the privacy statements on every website or service that you visit by leaving our services before you provide them with your Personal Information. This Privacy Policy does not apply to the above websites.

7.2 Interaction with law enforcement agencies, legal requests and other duties:

Where permitted by local data protection laws, Bella may disclose or otherwise allow others to access your Personal Information upon legal request, in particular on a subpoena, as part of a different legal procedure, search warrant, or court order, or in order to comply with the requirements of applicable law, if we conscientiously assume that the law requires us to do so with or without prior notice.

7.3 Protection of rights and security:

Bella may transfer your Personal Information to third parties if we conscientiously believe that this will help protect the rights, property or personal safety of Bella, any of our Users or any other member of the public, with or without prior notice.

8. Use of cookies and other tracking technologies.


Bella, together with its marketing, analytical and technological partners, uses certain monitoring and tracking technologies (such as cookies, web beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve the work of our Services on an ongoing basis, and in order to provide our Users with their comfortable use of our site. For example, thanks to these technologies, we can maintain and track the preferences of our Users and the authentication of sessions in order to better protect our Services in order to identify technical problems, User priorities and the effectiveness of advertising campaigns, as well as to monitor and improve the overall performance of our Services.



Please note that Service Providers who place cookies or use other tracking technologies through our Services may have their own policies regarding how they collect and store information. Our Privacy Policy does not apply to their activities, and we do not control it.



Cookies: In order for some of these technologies to work properly, a small data cookie (cookie) must be downloaded and stored on your device. By default, we use several persistent cookies for authentication of the session and user, security, to preserve the User’s preferences (for example, with respect to the default language and settings), connection stability (for example, to download media, use e-Commerce, and etc.), monitoring the performance of our Services and marketing campaigns, as well as to provide and improve our Services. If you want to delete or block any cookies, please refer to the help section on your internet browser for instructions on how to find the file or directory that stores the cookie. Information on the removal or management of cookies is also available at www.AboutCookie.org (please note that Bella does not support this website, and therefore we cannot guarantee its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may interfere with access to certain resources or elements of our Services or otherwise negatively affect your user experience.



Clear Gifs (Web Beacons): We and some Service Providers can use software called Clear Gifs (aka Web Beacons or transparent-gifs), which allows them and us to improve our Services by measuring them efficiency and productivity. Web beacons are tiny images with unique identification codes that are similar in function to cookies, but they are not stored on your device, but instead are built into our Services.



Flash and HTML5: We and some Service Providers may also use tracking technologies known as "Flash Cookies" and "HTML5", primarily for advertising purposes. Various browsers may offer their own tools to remove or block such technologies. Additional information on the management of Flash cookies is available here (please note that Bella does not support this website and therefore we cannot guarantee its accuracy, completeness or availability).

Adding user data: We can receive information about you from additional sources, including from publicly available databases or from third parties from whom we acquired information, and combine this information with the information we already have about you. This helps us to update, expand and analyze our documentation, identify new customers and provide services that may be of interest to you. If you provide us with personal information of other persons or other persons provide us with your information, we will use such information only for the specific purpose for which it was provided to us.

9. Your Rights Regarding Your Personal Information

It is imperative that you control your Personal Information. This is why Bella is taking steps to allow you to access, copy, update, modify, delete or restrict the use of your Personal Information.

Before disclosing the requested Personal Information, we may ask you to provide additional information in order to verify your identity and for security purposes.

You have the right to file a complaint with your local data protection supervisor (but we still recommend that you contact us first).

If you are a Visitor or Bella User and want to get a copy, access and / or ask us to make changes to the Personal Information that is stored with us, or you want to find out what Personal Information (if any) related to you was disclosed by the third For direct marketing purposes, please send your request by email to info@bella-agency.site. We will make reasonable efforts to quickly satisfy your request (unless you require additional information to fulfill your request), taking into account legal and other permissible circumstances.

10. Information Storage

We may store your Personal Information for the entire duration of your activity on the site, as defined in this Privacy Policy, or for the time necessary to provide you with Services. We may store Personal Information even after you deactivate your User Account and / or stop using any specific Services, to the extent that it is reasonably necessary to fulfill our legal obligations, to resolve disputes regarding our Users, and to prevent fraud and abuse , enforcement of our agreements and / or protection of our legitimate interests.

We maintain a data retention policy that we apply to the information at our disposal. If your Personal Information is no longer required, we will ensure its safe deletion.

11. How to contact us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact the Data Protection Department at info@bella-agency.site. We will endeavor to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.